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    1. Home
    2. My Account - General Queries
    3. Preventing E-mails From Going Into The Spam Folder (Gmail)

    Preventing E-mails From Going Into The Spam Folder (Gmail)

    Modified on: July 12, 2023

    • Sometimes our e-mails have a tendency to end up in your spam/junk folders in your e-mail.
    • You would need to mark our e-mails as “safe” in your e-mail provider’s settings.
    • This is important since many vital information such as Live Account credentials, updates, and more are sent to you via e-mail. 

     

    Let’s go through the process: 

    > Access your Gmail account.

    > Select your Spam folder.

    > Right-click on our e-mail.

    > Select Not spam.

    Did you find it helpful?
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      Related FAQs

    • Why Am I Required to Complete a Live Selfie Request When Withdrawing My Funds?
    • Adding Funds To Your Live Account Directly From TradeLocker
    • How To view all Details About An Instrument (Mobile Version)
    • How Do I View an Instrument’s Full Details
    • The Portfolio Section Explained
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    • How to Take a Screenshot of your Charts on TradeLocker
    • How to View Open/Closed Positions on TradeLocker
    Why Am I Required to Complete a Live Selfie Request When Withdrawing My Funds?
    We value the security of your account and funds, which is why you may be required to fulfill a Live Selfie request as an added protective measure during withdrawals. Refer to this article for more information.
    Adding Funds To Your Live Account Directly From TradeLocker
    You can now effortlessly fund your Vital Markets Live Account directly from TradeLocker. Allow us to guide you through the simple process by reading this article.
    How To view all Details About An Instrument (Mobile Version)
    Let’s go through the process: iOS: > From the Quotes section, hold down your finger on the Instrument. > Tap Details.   Android: > From the Quotes section, hold down your finger on the Instrument. > Tap Symbol properties.   Did you find it helpful?YesNo
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      *Vital Markets provides services and information on this site that are not aimed at or intended for citizens and/or residents of the USA. The information provided here is not proposed for distribution to or use by any jurisdiction where such distribution or use would be contrary to local law or regulation.

      RISK WARNING: Trading leveraged produces such as Forex carries a high level of risk and may not be suitable for all investors. Before deciding to trade any financial asset carefully consider your investment objectives, level of experience and risk tolerance. Educate yourself on the associated risks with trading and if necessary, seek independent advice.