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    1. Home
    2. My Account - Security
    3. Online Security Guidelines

    Online Security Guidelines

    Modified on: July 12, 2023

    Vital Markets is passionate about your progress and protection, which is why our online security experts have developed the following crucial guidelines for you to follow:

    Keep it secret!

    Never give out your password to someone else. At Vital Markets, we will never ask for your password over the telephone or through any other means of interaction. We ask for personal information only in time of identification purposes where it is necessary and solely through our official domain. 

    Keep up with emerging internet security news!

    As digital currencies become more commonplace, new forms of online fraud have emerged. It is critical to stay up to date on any security and fraud-related news.

    Take precautionary measures!

    Install security software to check your devices on a regular basis for possibly dangerous apps.

    Lock the doors!

    Do not click on any strange web advertisements that appear in your browser. Set your browser to block advertisements or use it in private mode.

    Keep it simple!

    Excessive browser extension installation should be avoided. Download them only from credible sources and only if you truly require them. Inspect your extension settings routinely and remove anything you no longer use from your devices.

    Check the website’s security!

    Some websites are not easy to determine whether they are fraudulent or not. One simple yet effective trick is checking if a padlock icon is in the URL bar. If so, this means that the website you are browsing is secure. This is also confirmed by clicking on it.

    If the website is fraudulent, instead you will see something like the below. If that appears on any website, make sure to exit immediately.

    If you have any more questions or would want to share your experience with our team, please do not hesitate to contact us.

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      * Vital Markets is operated by Vital Markets Ltd, Company Number 2023-00341, with registered address/agent at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

      **Vital Markets Ltd will contact and correspond with the Customer via the following email address: [email protected].

      ***Vital Markets provides services and information on this site that are not aimed at or intended for citizens and/or residents of the USA. The information provided here is not proposed for distribution to or use by any jurisdiction where such distribution or use would be contrary to local law or regulation.

      RISK WARNING: Trading leveraged produces such as Forex carries a high level of risk and may not be suitable for all investors. Before deciding to trade any financial asset carefully consider your investment objectives, level of experience and risk tolerance. Educate yourself on the associated risks with trading and if necessary, seek independent advice.