My Withdrawal Hasn’t Reached Me Yet

Modified on: July 12, 2023

If you have withdrawn funds and gone through the withdrawal process correctly and not yet been credited, please check the below:

  • The Bitcoin (BTC) address inserted is correct. 
  • Allowed a minimum of 3 hours since your withdrawal has been processed. 
  • Monitored your transaction by pasting the BTC address to the following website: website. Make sure you choose Bitcoin (BTC) and not Bitcoin Cash (BCH).
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