Back
Log In Sign Up
  1. Home
  2. General Queries
  3. My Withdrawal Hasn’t Reached Me Yet

My Withdrawal Hasn’t Reached Me Yet

Modified on: July 12, 2023

If you have withdrawn funds and gone through the withdrawal process correctly and not yet been credited, please check the below:

Bitcoin: 
  • The Bitcoin (BTC) address inserted is correct. 
  • Allowed a minimum of 3 hours since your withdrawal has been processed. 
  • Monitored your transaction by pasting the BTC address to the following website:  www.blockchain.com website. Make sure you choose Bitcoin (BTC) and not Bitcoin Cash (BCH).
Did you find it helpful?
YesNo
How can I close my Account?
Explore our Frequently Asked Questions (FAQ) to understand the process of closing your account. Discover step-by-step instructions on how to initiate an account closure, including any required verification steps or considerations.
How to Disable 2FA Using Selfie
Learn about the secure process of disabling two-factor authentication (2FA) using a selfie in our Frequently Asked Questions (FAQ) section. Discover step-by-step instructions on how to utilize a selfie for 2FA deactivation, ensuring a safe and verified method.
How to Claim Your Deposit/Withdrawal Bonus
Claiming your deposit/withdrawal bonus is a straightforward process that enhances your trading experience. Follow these steps to ensure a seamless bonus redemption: Step 1: Ensure Your Account Setup Before proceeding, make sure you have completed the following: Your account is verified. You have created a live trading account. Step 2: Initiate a Deposit or Withdrawal...