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    1. Home
    2. My Account - General Queries
    3. Preventing E-mails From Going Into The Spam Folder (Gmail)

    Preventing E-mails From Going Into The Spam Folder (Gmail)

    Modified on: July 12, 2023

    • Sometimes our e-mails have a tendency to end up in your spam/junk folders in your e-mail.
    • You would need to mark our e-mails as “safe” in your e-mail provider’s settings.
    • This is important since many vital information such as Live Account credentials, updates, and more are sent to you via e-mail. 

     

    Let’s go through the process: 

    > Access your Gmail account.

    > Select your Spam folder.

    > Right-click on our e-mail.

    > Select Not spam.

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      * Vital Markets is operated by Vital Markets Ltd, Company Number 2023-00341, with registered address/agent at Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia.

      **Vital Markets Ltd will contact and correspond with the Customer via the following email address: [email protected].

      ***Vital Markets provides services and information on this site that are not aimed at or intended for citizens and/or residents of the USA. The information provided here is not proposed for distribution to or use by any jurisdiction where such distribution or use would be contrary to local law or regulation.

      RISK WARNING: Trading leveraged produces such as Forex carries a high level of risk and may not be suitable for all investors. Before deciding to trade any financial asset carefully consider your investment objectives, level of experience and risk tolerance. Educate yourself on the associated risks with trading and if necessary, seek independent advice.