General Queries

Your face needs to be fully visible. No documents are required in the photo. The photo needs to be crystal clear.  Let’s see an example:

If you would like to contact us regarding a query that you might have, we may ask you to provide us with a screenshot for further clarification. The guides below will show you how to take a screenshot on each platform. Windows Press the Windows button and the Printscreen button (⊞ Win+PrtScr) on your keyboard. Once taken,...

We restrict and reserve the right to restrict future access to all or some parts of the Website and/or Services in respect of certain jurisdictions. The countries restricted along with countries that become restricted in the future are out of our control.  Our restricted countries include, however not limited to, individuals residing in: Afghanistan, Botswana,...

Our offices can be found in Saint Lucia. Our address is: Ground Floor, The Sotheby Building, Rodney Village, Rodney Bay, Gros-Islet, Saint Lucia

To create an account and become a client with Vital Markets, you must be 18 years old or over on the day of registration.  Any accounts created as a minor will be suspended.

Let’s go through the process: > Under your account’s dashboard, you will find a tab called Transfer Money. Navigate to the tab and tap New Transfer.  > On this window, you may select your Transfer Type, which would be the Wallet to Trading Platform of your choice. > Select the Wallet you would like to transfer from. > Select the Live Account you would...