General Queries

Bitcoin / 3rd Party Provider: We target to process withdrawals within 1 business day. Once processed, funds will be credited to your Bitcoin Wallet within 1-3 hours depending on the Blockchain traffic. You can monitor your transactions by pasting the Bitcoin address to the below link: https://www.blockchain.com/

Let’s go through the process: > Tap the 3 horizontal lines on the right corner of your screen.  > Select Funding.  > Tap Cancel next to the deposit that you wish to cancel.  > Confirm your choice by selecting Cancel Deposit. 

Bitcoin, (BTC), Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), USDT (ERC20, TRC20), USD Coin (TRC20), Debit/Credit Card via 3rd Party Providers: > Each transaction needs 3-6 confirmations to be processed, which may take up to 1-3 hours for your deposit to be completed. > Once the deposit hits your account, you will need to transfer your...

Bitcoin (BTC), Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), USDT (ERC20/TRC20), USD Coin (TRC20) : Min $10 Max unlimited Bitcoin via a 3rd Party Provider: Min $25 Max unlimited Bitcoin via a 3rd Party Provider (Alternative Method): Min $50 Max unlimited

Currently, we do not accept payment by cheque. We may accept cheques in the near future.

We provide the below currency wallets directly on your Vital Markets account: > EUR – Euro > USD – US Dollar > GBP – Great British Pound > CAD – Canadian Dollar > AUD – Australian Dollar > BTC – Bitcoin

Currently, we provide Bitcoin (BTC), USDT (TRC20), and USDT (ERC20) as available withdrawal options.  

We are always looking into introducing new payment methods. At the present moment in time, we have > Bitcoin (BTC) Ethereum (ETH), Dogecoin (DOGE), Litecoin (LTC), Ripple (XRP), Tether (ERC20, TRC20), USD Coin (TRC20, BEP-20) and Bitcoin via a 3rd Party Platform (which you can use your Credit/Debit card to purchase Bitcoin) as payment methods.

You would need a piece of clear paper with Today’s Date and your Signature written on it.  Details on the mentioned paper have to be clear, concise, and readable. Your face needs to be fully visible. Let’s see an example:

All client’s deposits go into segregated funds accounts.  Any or/and all funds deposited by clients and stored either in the name of the client or/and stored in the name of Vital Markets for the client in a separate bank account.  We keep deposits in isolated fund accounts. The client’s funds are kept off-balance and are never used...